Local

Owner of Cary travel agency displaced by fire carries on at a new location

Margaret Merz (from left), Cheryl Krueger, Kathy Kadlec, Gail Timmer, Neelie Kruse, Lacy Tischer and Abby Glaysher pose for a photo in front of Cary Travel Express' new location.
Margaret Merz (from left), Cheryl Krueger, Kathy Kadlec, Gail Timmer, Neelie Kruse, Lacy Tischer and Abby Glaysher pose for a photo in front of Cary Travel Express' new location.

A Cary business has relocated after a fire broke out at its office last month.

A structure fire damaged Cary Travel Express, 9 Jandus Road, on Sept. 20.

No one was injured, according to the Cary Fire Protection District, but the business was forced to relocate to a suite at 20 N. First St.

Neelie Kruse, who has owned the travel agency for about 30 years, said she’s grateful no one was injured.

“That was our biggest concern, that no one was hurt or injured or killed,” Kruse said.

She said the company lost desks, computers and internet servers.

“It was mostly smoke damage,” she said.

The cause of the fire has not yet been determined.

She thanked the Cary Fire Protection District and responding agencies for their hard work.

“They were fabulous,” she said.

She also said the incident brought out the best of the Cary community.

“People in the community have all helped move things, hook up wires to get us up and operating, and continue our operations as soon as possible,” Kruse said, adding that she expects to work out of the new space in the Cambridge Exteriors building for the next few months.

Kruse said her team sprung into action after the fire, sending out Facebook messages and emails to clients informing them of the situation. They also put up signage at the damaged building so clients knew where to go.

“We’ve had new customers come in as well, so it doesn’t seem to be disrupting our business,” Kruse said.

Kathy Kadlec, head of marketing, said communication is key to overcoming tragedy.

“We’re operating full steam ahead,” Kadlec said.

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