A couple dropped off their Infiniti with what seemed to be a minor problem. One of them had run over a rock while dropping a child off at a soccer field and damaged the lower part of the bumper, or so they thought. It was making a noise underneath and it just didn't feel right.
A thorough investigation of the car revealed considerable damage, and it was going to get expensive. We recommended they contact their insurance company because this repair was going to warrant an insurance claim.
The adjuster agreed with our findings and, after some further scrutiny, a few more items were added to the repair list, including a radiator. At the end of the day the total repair cost on this accidental cruise over a rock will be more than $8,000.
In addition to the money, the car will be tied up close to two weeks while we wait for parts and painting. What made this so expensive was the rock tore an ear right off the aluminum sub frame, which must be replaced, along with the active sway bar.
The moral of this story is, no matter how minor an incident may seem, get your vehicle checked out. If something is damaged you certainly would want to know so you can take appropriate action. Sometimes a little thing like a slide into a curb or a hard pothole hit can do considerable damage to your suspension. In some cases, the fact that something is wrong will be very obvious, but other times the difference in how the car drives will be subtler.
Accidents happen and our BMW clients did the right thing by getting their vehicle checked out before assuming everything was OK.
Pay attention to the warning lights on your dash; they're trying to tell you something.
Crystal Lake – 123 E. Virginia, (815) 356-0440
Barrington – 417 W. Main Street, (847) 381-0454
Fox River Grove – 416 Northwest Highway, (847) 639-4552
Visit www.douglasautomotive.com for more info.